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June 7, 2011

#0095 Progress BEATS Perfection

I know it’s your BABY. I UNDERSTAND you want the best for her. You’ve worked so HARD and the last thing you want is to put something out there that just isn’t right. I know…

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May 31, 2011

#0094 Delete Your EMAIL Inbox

In my last Blog, I asked you to UNSUBSCRIBE to all the Newsletters you receive that you diligently file with the HOPE that you will get back to it someday. If you are reading this…

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May 24, 2011

#0093 You Should UNSUBSCRIBE

Is this just ANOTHER subscription that you never read? Do you file this away with a heap of other UNREAD emails that you truly believe you will get to some day? The REALITY is that…

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May 17, 2011

#0092 DESPERATE for Sales

Soooo many Small Business Owners I speak to have the same issue. “We NEED to make MORE Sales” So naturally my question to them is “So WHAT are you currently doing about it?” Sadly the…

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May 10, 2011

#0091 Who or What is Your WEAKEST Link

UNEXPECTEDLY I just spent 10 Days in Hospital when my (long time) ailing lower back finally gave way on me. For those of  you interested I had a Disc Herniation between S1 and L5 which…

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April 19, 2011

#0090 Too MANY Distractions

Desk phone, Mobile Phone, Email, Facebook, Twitter, Staff, Customers, Suppliers and that’s just the BEGINNING of the List. In today’s technology filled world the EXPECTATION of “it must happen now” has shortened to instantaneous which…

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April 12, 2011

#0089 Spend a Day in THEIR Shoes

It’s EASY to forget that your Customers experience with you and your Business can have such a long lasting affect on Repeat Business, Word of Mouth Referrals, Perception, the amount they will pay and what…

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April 8, 2011

#0088 Information NO Longer Equates to Power

Google and the like have done a TREMENDOUS job of “Organising the Worlds Information” So good in fact that @thinkquarterly recently tweeted that “A child with a smart phone has instant access to more information…

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April 5, 2011

#0087 Irresistible Offers

If you’re in Small Business CHANCES are these days you probably have some sort of Website. I’m also guessing that it’s NOT that sophisticated, most likely needs UPDATING and you have no real idea if…

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April 1, 2011

#0086 Become a StoryTeller

Don’t TELL me about Bits and Bytes. I’m NOT interested in Bells and Whistles. Don’t BORE me with irrelevant details. I JUST want to know what you can do for ME We tend to get…

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March 29, 2011

#0085 STOP Selling Start Educating

I HATE being sold to by someone who knows nothing of my NEEDS. Cold Callers, First Meetings with Providers, even walking into Stores where people immediately TRY and sell. DON’T Assume you know what we…

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March 25, 2011

#0084 Don’t EXPECT Social Media ROI

Like pretty much everything in Business, we expect a direct MEASURABLE return on our investment whether it be from our Money or TIME. It has been DRUMMED into us from the beginning. We AGONISE over…

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March 22, 2011

#0083 What IF you could START again

We become SO intrenched in our Business that it SEEMS impossible to cast off the old and start fresh. We spend years creating rabbit holes only to become LOST in our own warrens. We become…

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March 4, 2011

#0082 Good Old Customer SERVICE

What happened to it? I remember the days when I’d walk into a store and they were actually HAPPY to see me, as if they had been WAITING all day for my arrival. I’m talking about…

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March 1, 2011

#0081 Missing DEADLINES?

We’re ALL Busy. Some cope well with the Stress of everyday and others always seem to be STRAINED by it all. A particular PEEVE of mine is when People keep me waiting. I can cope…

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February 25, 2011

#0080 Abundance or FEAR

Over the years I have noticed two distinct MINDSETS in Small Business Owners. One of Abundance and one of Fear. Unfortunately MOST Entrepreneurs live in Fear Those in FEAR tend to: Be afraid of the…

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February 22, 2011

#0079 Holy COW

For most Small Businesses it’s difficult to truly DIFFERENTIATE ourselves from the masses. Most Product and Services tend to BLEND into the crowd. Sure we give GREAT service, sure we go the extra mile but…

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February 18, 2011

#0078 Give to Get TIME

Are you CONSTANTLY interrupted by your Employees? Is there seemingly a line-up at your desk with question are question? Does your email come in QUICKER than you can answer it not to mention phone calls…

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February 15, 2011

#0077 My Business BROKE My Heart

Not unlike LOVE in the traditional sense, the PASSION can go out of your relationship with your Business. I just DON’T Love it anymore Passion, Love, Desire, LUST, Drive, Charisma, Lure….GONE Don’t worry, there are…

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February 11, 2011

#0076 Old School SALES

There is often heated DEBATE about what is the most effective Sales Style. Some prefer old school, some NEW age techniques. Some are lost somewhere in-between. The truth is no one style is SUPERIOR than others,…

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