#0587 Running Out Of Excuses
We needed the tools to be successful but they were expensive and out of reach for many. Now the tools are cheap or free. We lacked the skillset of the in demand few to build…
Category: Automation
#0545 Painfully Slow
Bogged down in red tape? As an enterprise gets bigger it is natural to place additional checks and balances to ensure continuity. Many do so at the expense of what got them there, speed and…
#0533 ABC
Try singing the alphabet song out aloud skipping every second letter… a, c, e… I wager two things, it sounded clunky and disjointed, and you silently sang the in-between letters in your head anyway. Now…
#0518 Simplifying
Is it fear or a lack of understanding? It astounds me how complicated people make things that have little upside. Cobbled together to get something done when a much simpler version is available. Many of…
#0511 DIY
At what point should you stop? I have been a DIYer for my entire life. Whether that be at home or in my business. For the most part, I love it. Giving something a try…
#0473 Growing Pains
It is easy to ignore this when you are busy growing a business but at some point it comes back to bite. When reviewing systems and processes I look for the desired outcome first, then…
#0442 Chew Like Crazy
Communication is impossible to get right. You have individuals with similar but different needs sitting in different roles with different personality profiles to contend with. Not to mention the timing and delivery of said communication…
#0435 Tell Show Do
Tell me, show me, do it for me… which one are you? Invariably the response will depend on a number of factors mostly relating to time, money, effort or quality. In the early stages of…
#0424 Pulling Teeth
Booking a dental appointment where I go is like pulling teeth. You have to call, wait in a queue for who knows how long, listen to their self promotion and how much they “value my…
#0422 Effort is Hard
They must go hand in hand. No point reading a book or doing a course if you do not put your learnings into practice. Theory is just that until you implement and test for yourself….
#0421 The Long Path
I am definitely guilty. Meet on Zoom rather than face to face.Automate a report.Outsource repetitive tasks.Walk the shortest distance. In the spirit of efficiency if there is a shortcut we are likely to take it….
#0413 Stranger to Raving Fan
I wager you have a clearly defined process for delivering your product or service. A step by step, probably well oiled mechanism to deliver on your promise. Yet many organisations (still) leave Sales and particularly…
#0409 The Basics First
The answer is right in front of you. After rebooting everything and resorting to using an old pair of headphones I was embarrassed for myself when I realised the volume was turned down. We overcomplicate…
#0405 Double It
I find it useful to ask this question several times a year; What if you had to double it? (side note: it used to be 10x but I found that too far a stretch for…
#0382 Process Bloat
I have been teaching our middle daughter how to drive a manual car. The first lesson was mostly spent in the driveway on the verge of tears (mine) but after just a few we are…
#0368 Calling Out Revenue Owners
Never have I ever met anyone responsible for revenue that says they are happy with the amount, quality and frequency of leads coming into their business. Not One. It is one of the great frustrations…
#0365 You Need Both
I find myself torn between the certainty of process and the unpredictability of innovation. Process will give you repeatable outcomes with the ability to refine and improve small components which compound for a better result….
#0362 Infinite Time
Why can Richard Branson, Elon Musk, Jeff Bezos and many others head several billion dollar companies whilst many of us struggle to get one thing ticked off our to-do list a day? It would be…
#0356 Not Random Acts
The only real marketing metric we should be concerned about is its ability to drive sales. That requires a certain level of proficiency to follow through all the way to a closed deal. Everything else…
#0343 Start & Finish
“Process saves us from the poverty of our intentions” Elizabeth King, Sculptor. No matter what it is you are providing, there is always a start point and a delivery point often with many steps in…