Humanising You
During a recent podcast interview I was expanding on a two part response. Problem was, by the time I got through part one I had lost track of what part two was. The host and…
#0417 Saying Yes
I went into business at age 18 because my brother asked and I said yes.I landed a job in IT because I said yes to a chance meeting.I transitioned to Marketing because I said yes…
#0416 Why
For me first. Producing my own content is a form of therapy for me. I get into a trance like meditative state when I write and once it is done, I feel a sense of…
#0415 Change Environment
People, places, sounds, experiences, colours, smells and flavours all do it. When thinking about injecting stories into business at first you may struggle to know where to start. You may be doing it from an…
#0414 Communication Perspective
One of my key pillars is Perspective in Communication. For those of you who have not heard me speak I use the metaphor of the Rundle Mall Balls in Adelaide. Two people can be staring…
#0413 Stranger to Raving Fan
I wager you have a clearly defined process for delivering your product or service. A step by step, probably well oiled mechanism to deliver on your promise. Yet many organisations (still) leave Sales and particularly…
#0412 Baby with the Bathwater
Slow and old. Recently I asked a random selection of contacts to use 5 words to describe me. An interesting exercise which takes some courage as you never really know what words will come back….
#0411 Future Leadership
There is something I would like to say to the next generation of leaders. Listen more, react accordingly.Be confident both inside and out.Focus on better rather than just bigger.Clarify your message and communicate it to…
#0410 Ice Breaker Eddie
On a zoom call recently with a new contact and as with many first meetings it began a little clinical. The conversation felt stilted until our dog Eddie made his cameo as he often does….
#0409 The Basics First
The answer is right in front of you. After rebooting everything and resorting to using an old pair of headphones I was embarrassed for myself when I realised the volume was turned down. We overcomplicate…
#0408 The Company We Keep
It is impossible to have a rational discussion with an irrational person. We have all encountered them, maybe you are one of them. Biases are reinforced by the algorithms and the company kept. More exposure…
#0407 Building Trust
Uttering the words ‘Trust Me” does nothing toward building trust. It is earned not expected and quite simply, you must do what you say you are going to do, when you say you are going…
#0406 Fail Then Adjust
Hands up if you remember having to take film to be developed before you could see if you had taken any good photos or not. We are talking days, weeks or even months between the…
#0405 Double It
I find it useful to ask this question several times a year; What if you had to double it? (side note: it used to be 10x but I found that too far a stretch for…
#0404 The Last Mile
Just because it did not work the first time does not mean it never will. Too often I hear “we tried that and it didn’t work” “Don’t sweat the small stuff” should really be “Don’t…
#0403 Unwelcome Behaviour
When walking into a store, if you know what you want you absolutely welcome the sales assistants help right away. When you want to browse, the persistent assistant is super annoying and you just want…
#0402 Conserving Energy
Subconsciously I will ignore you, sometimes on purpose. The human brain on a normal day will consume 20% of your total energy just keeping you alive. Any extra to that can feel exhausting so by…
#0401 Increasing Influence
We tend to underrate our capability and overate our influence. Just because you ask someone to do something does not mean they will do it. Your family – likely.Your friends – probably.Your peers – maybe….
#0400 Moments
Yesterday my daughter turned 17, today the blog turns 400. As humans we like to celebrate pretty much anything, birthdays, religious holidays, anniversaries, Fridays, anything. Let me remind you to celebrate your business wins too….
#0399 Conduct
Here is the problem with tolerance. “He was is a fowl mood so I let him rant”“She is always late to meetings” We tolerate to avoid conflict so it is easier to just let it…