#0436 Bigger Teams Bigger Gaps
They share the same challenges. Recently I have been invited to speak at a number of offsite events for corporate marketing teams. The kickoff planning sessions for the new year rapidly approaching. The intent is…
Category: Process
#0435 Tell Show Do
Tell me, show me, do it for me… which one are you? Invariably the response will depend on a number of factors mostly relating to time, money, effort or quality. In the early stages of…
#0433 Undisclosed Hurdles
The board keeps rejecting the us. Your idea may be valid, it may truly save the organisation time or money or gain new customers but they keep saying no regardless. Sound familiar? The reason is…
#0431 Do Not Stop There
You cannot just manifest and expect things to change. Alone it is hope, luck or coincidence. As per its definition, to manifest is to be clear in the mind. Start there by all means but…
#0429 Trim
For humans it happens in winter.Gardens in Spring.In business it sneaks up on us. Excess growth or process bloat. Without realising it sometimes we allow extras to occur and before you know it, it becomes…
#0428 Disrespecting Time
A running tap.Fridge door left open.Lights left on. Maybe not teenagers but most adults would scurry to address these potential wastages. Yet the one thing we have which is truly limited is metaphorically flushed down…
#0424 Pulling Teeth
Booking a dental appointment where I go is like pulling teeth. You have to call, wait in a queue for who knows how long, listen to their self promotion and how much they “value my…
#0422 Effort is Hard
They must go hand in hand. No point reading a book or doing a course if you do not put your learnings into practice. Theory is just that until you implement and test for yourself….
#0421 The Long Path
I am definitely guilty. Meet on Zoom rather than face to face.Automate a report.Outsource repetitive tasks.Walk the shortest distance. In the spirit of efficiency if there is a shortcut we are likely to take it….
#0419 Down and Dirty
I could not see it until I got on my hands and knees. In fact it looked pretty good from where I was standing and that was the problem. If we continue to judge and…
#0414 Communication Perspective
One of my key pillars is Perspective in Communication. For those of you who have not heard me speak I use the metaphor of the Rundle Mall Balls in Adelaide. Two people can be staring…
#0413 Stranger to Raving Fan
I wager you have a clearly defined process for delivering your product or service. A step by step, probably well oiled mechanism to deliver on your promise. Yet many organisations (still) leave Sales and particularly…
#0409 The Basics First
The answer is right in front of you. After rebooting everything and resorting to using an old pair of headphones I was embarrassed for myself when I realised the volume was turned down. We overcomplicate…
#0406 Fail Then Adjust
Hands up if you remember having to take film to be developed before you could see if you had taken any good photos or not. We are talking days, weeks or even months between the…
#0404 The Last Mile
Just because it did not work the first time does not mean it never will. Too often I hear “we tried that and it didn’t work” “Don’t sweat the small stuff” should really be “Don’t…
#0403 Unwelcome Behaviour
When walking into a store, if you know what you want you absolutely welcome the sales assistants help right away. When you want to browse, the persistent assistant is super annoying and you just want…
#0402 Conserving Energy
Subconsciously I will ignore you, sometimes on purpose. The human brain on a normal day will consume 20% of your total energy just keeping you alive. Any extra to that can feel exhausting so by…
#0401 Increasing Influence
We tend to underrate our capability and overate our influence. Just because you ask someone to do something does not mean they will do it. Your family – likely.Your friends – probably.Your peers – maybe….
#0397 Last Impression
Apple do such a good job with their packaging that you see empty boxes for sale on eBay. They are the reason unboxing videos became a thing. The attention to detail at every level is…
#0393 Before the Ask
The amount of energy to get there is enormous. You have spent weeks, maybe months nurturing the relationship super generous along the way. Finally the opportunity arises, the timing is right so you hit them…