#0294 Try More
“Nobody knows anything” Oscar winning Hollywood screenplay writer William Goldman once said about the fickle nature of predicting whether or not a movie was going to be a box office hit. To hedge their bets…
Category: Operations
#0288 Redundant
“You don’t need me anymore” It is the sentence I work toward when working with clients. If I do a great job the systems, people and technology should work in unison to remove the need…
#0287 One Percent
It started with just one thing. I had some left over pizza dough from Friday night so I decided to try and use it to make bread rolls. Whilst I was out I saw a…
#0278 Bathrooms and Shoes
A main bathroom renovation is very disruptive to a household. The mess, inconvenience and cost can be high but putting on those finishing touches and having that first shower is ohhhh so satisfying. Knowing that…
#0273 Room for More
Cooking for the extended family on a BBQ is very different to sizzling a couple of sausages on a pan. Every BBQ cooks a little differently. When you first get a BBQ you tend to…
#0269 Outrunning the Bear
Are you working harder on your business than ever only to realise you are making the same profit (or maybe less) you were when half the size? This is not an uncommon phenomena mostly due…
#0254 Order
I found myself tidying up the Tupperware drawer this morning. Every now and again I spend 10 minutes sorting through and categorising the sizes and matching lids. Why? Partly because I am a bit anal,…
#0247 Shifting the Deadline
“If it wasn’t for the last minute nothing would get done” A saying I have used many times in the past. There is nothing like a deadline forcing you to focus and sprint to the…
#0242 Stand on the Other Side
Our extended family recently gathered at a local park by the water. A park we chose because there was a fish & chip takeaway right across the road. It was a sunny day and the…
#0231 The Elephant in the Room
Forget “The Great Resignation” I think we are heading toward something worse. “Mass Insolvency” The obvious ones are the many who have been hit hard by the pandemic, many of which sadly will not be…
#0096 BACK to Business Basics
I’m busy, YOU’RE busy, we’re all busy. But that doesn’t seem to stop us from being DISTRACTED by unsuspecting opportunities, ideas or shiny things. Then before you know it, you’re so busy that NOTHING seems…
#0091 Who or What is Your WEAKEST Link
UNEXPECTEDLY I just spent 10 Days in Hospital when my (long time) ailing lower back finally gave way on me. For those of you interested I had a Disc Herniation between S1 and L5 which…
#0090 Too MANY Distractions
Desk phone, Mobile Phone, Email, Facebook, Twitter, Staff, Customers, Suppliers and that’s just the BEGINNING of the List. In today’s technology filled world the EXPECTATION of “it must happen now” has shortened to instantaneous which…
#0089 Spend a Day in THEIR Shoes
It’s EASY to forget that your Customers experience with you and your Business can have such a long lasting affect on Repeat Business, Word of Mouth Referrals, Perception, the amount they will pay and what…
#0088 Information NO Longer Equates to Power
Google and the like have done a TREMENDOUS job of “Organising the Worlds Information” So good in fact that @thinkquarterly recently tweeted that “A child with a smart phone has instant access to more information…
#0069 When DISASTER Strikes
With the recent DEVASTATING floods in Australia it’s been a timely reminder to consider our preparedness for various forms of disaster. Lives were lost, thousands of people displaced, no clean water or electricity and so…