#0311 Barriers
Find the shortest path to completing a sale first. Particularly true for a new business but will resonate with those struggling to grow. Too much emphasis and time is spent on the million things that…
Tag: Process Improvement
#0309 Order
In the Principles of IMPART I talk about the importance of delivering information in a certain order for maximum impact. Amplifying the pain before you talk about the transformation increases the desire for the end…
#0306 Take My Money
I am occasionally bemused as to how hard it sometimes is to buy something. Unnecessary barriers to me spending money with you. What the !! Attempting to buy something online and no-one has bothered to…
#0305 Different Strokes
Shared some good news with a client recently about their marketing project and the reaction I got was interesting. With one of the senior execs I got a super positive reaction which was expected. The…
#0304 New Things
I have started teaching my 16 year old daughter how to drive. There are a lot of nerves, anxiety and tension in the car (mostly from me). We started slowly with low speeds in a…
#0290 The Key
A little bit often or a lot less frequently? Cleaning, weeding, gutters, raking, the seemingly mundane tasks that build up until you cannot handle it any longer and then you have to spend hours getting…
#0288 Redundant
“You don’t need me anymore” It is the sentence I work toward when working with clients. If I do a great job the systems, people and technology should work in unison to remove the need…
#0287 One Percent
It started with just one thing. I had some left over pizza dough from Friday night so I decided to try and use it to make bread rolls. Whilst I was out I saw a…
#0283 Keep Moving Forward
Whether you are a a business owner, a leader, a veteran employee or just starting out, developing a thick skin is part of the journey. We tend to take it to heart particularly when we…
#0281 Cotton Wool
I am torn about how much assistance to give versus allowing someone to fail. “Get out of my way and I will do it” was my default position for a long time but I have…
#0280 Different Paths
It is foolish to expect that clients will join you in excitement for what you do and how you got there. In fact to be blunt, most will not care a great deal unless… You…
#0278 Bathrooms and Shoes
A main bathroom renovation is very disruptive to a household. The mess, inconvenience and cost can be high but putting on those finishing touches and having that first shower is ohhhh so satisfying. Knowing that…
#0277 Fork in the Road
It is easier to sit on the couch than to keep fit.It is easier to order takeout than to prepare a nutritious meal.It is easier to stream music than to learn how to play the…
#0276 Enough
Vinyl to cassette to CD to Vinyl.Steam, electric, petrol, electric.Home grown, locally produced, mass produced…… you get the idea. The constant pursuit of better spurs innovation for sure, but sometimes progress is not always better….
#0274 The Feels
It is hard to explain work culture. More than a nice office and friendly staff. Certainly more than free snacks and a pool table. Having worked with many organisations over the years to me it…
#0273 Room for More
Cooking for the extended family on a BBQ is very different to sizzling a couple of sausages on a pan. Every BBQ cooks a little differently. When you first get a BBQ you tend to…
#0271 Nuance
I do not ask my kids if they have submitted their assignments on any given week, that is up to their teachers. My question to them is “are you proud of the work you have…
#0269 Outrunning the Bear
Are you working harder on your business than ever only to realise you are making the same profit (or maybe less) you were when half the size? This is not an uncommon phenomena mostly due…
#0268 The Slow Win
The question on every Sales Managers lips: What can you close this month, this quarter? Too many organisations I have engaged with in the last decade have operated on the basis of the “quick win”…
#0267 Harmony
What would an orchestra sound like if everyone played just one half of the piece? Would sound pretty ordinary I imagine. Life, just like an orchestra when timing, pitch and volume are blended just right,…