I cannot tell you how many times I have missed the last step heading down into our basement.
Sure it is often dark, but I know it is there!!
A huge number of motor vehicle accidents occur within a kilometre of the homes.
I believe part of the problem is we go into autopilot. Subconsciously going through the motions we have done a million times before. Just waiting for the end to get onto the next task at hand.
In business, I see this occurring too.
Ninety eight percent of the project is complete and the last 2% is either rushed or neglected altogether.
Unfortunately this leaves a bad impression.
Rather than winding down, think about ramping up and going beyond what the final expectation was.
Instead of 98% aim for 105.
Leave an enduring impression so they willingly come back for more.