#0385 Auto Pilot

I cannot tell you how many times I have missed the last step heading down into our basement.

Sure it is often dark, but I know it is there!!

A huge number of motor vehicle accidents occur within a kilometre of the homes.

I believe part of the problem is we go into autopilot. Subconsciously going through the motions we have done a million times before. Just waiting for the end to get onto the next task at hand.

In business, I see this occurring too.

Ninety eight percent of the project is complete and the last 2% is either rushed or neglected altogether.

Unfortunately this leaves a bad impression.

Rather than winding down, think about ramping up and going beyond what the final expectation was.
Instead of 98% aim for 105.

Leave an enduring impression so they willingly come back for more.

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