#0054 BREAK the Rules
I speak to many Business owners and the vast MAJORITY of them work very hard with LITTLE gain. They have produced themselves a JOB that if they are lucky PAYS. Some work very hard and…
Tag: #storyteller
#0053 Give it OFTEN
The way to get the MOST out of your Employees is to provide frequent, SPECIFIC Feedback. It allows them to GROW and IMPROVE in what and how they do things as an employee. It allows…
#0052 Make the Journey PAY
Small Business Owners work HARD. They tend to SACRIFICE many things for the dream. Often at the expense of TIME and INCOME. They INVEST and re-invest to keep building. Pumping every resource into their baby….
#0051 SCRATCH Mine and I’ll Scratch Yours
As a Small Business we often come across OPPORTUNITIES that you can’t do but would LIKE to help your Client with. It’s a GREAT Networking opportunity and also an EXCELLENT potential place to generate LEADS…
#0050 DECISIONS decisions DECISIONS
As the Business owner EVERY day I got questions left right and centre and it was ALWAYS up to me to lead the way. Ask me, bug me, BOTHER me and this went on day…
#0049 Make me Feel WARM Inside
You know that FEELING you get when you see an old friend and they give you a HUG. When you catch a WARM Smile from your Grandma. WHEN your kids say “I Love you Daddy”…
#0048 One Step AHEAD
If you can ANTICIPATE what your Customers next need/want is, AND you can provide this to them before they ask, then you have reached the HOLY GRAIL of Customer Service. It doesn’t have to be…
#0047 Take the BLAME
What do you do if your Business SCREWS UP and your Customer suffers? Do you POINT blame at your staff, do you blame the ECONOMY, do you look to DEFLECT blame on to anyone but you?…
#0046 Coping with DISTRACTIONS
I should be an EXPERT on this topic. I have 3 small children under 6 and they are CONSTANTLY interrupting me. Short of LOCKING them out of my home office (and sound-proofing it) it’s pretty…
#0045 Bring out your Inner Child
When we were CHILDREN it was easy to look at a cardboard box and see anything but. It was an AEROPLANE, it was a racing car, it was a castle. As we get older all…
#0044 MONEY is not the OBJECTIVE
When I ask NEW Entrepreneurs what their goal is in going into Business, invariably they say to make a million dollars. Money is a means to an END When I ask the same question of…
#0043 Minimise the RISKS
Do you have any single points of FAILURE in your Business? There are many areas in our Business that can potentially be FATAL if we were no longer able to use that method. We get complacent,…
#0042 Learn from Other Peoples MISTAKES
or better still, learn from their SUCCESSES. Life is WAY too short to learn just from your own mistakes so as part of the CIRCLE of learning why not take a look around you to…
#0041 Dealing with BAD Debt
How does it feel when someone OWES you money and they refuse to pay. Not great right? They DRAG out payment, then they come up with all manner or EXCUSES not to pay and then they…
#0040 SELL your Business NOW
Well at least be ready to SELL your Business no matter what stage your are at. Be ready to sell your Business even if you NEVER intend to sell. Here’s my Logic: If a Business…
#0039 The Silver Bullet you have been looking for
Have you been SEARCHING for a silver bullet that will kick start your business and make you a million dollars? You are not alone. People spend years LOOKING, try a few, maybe make a few…
#0038 How Do Your Customers RATE?
When we first START a Business we often take on ALL and any customers we can get our hands on in an attempt to cover COSTS as quickly as possible. What then happens is that…
#0037 INCREASE your Value for Money
Many buyers are just looking for the CHEAPEST Product or Service (My advise is to AVOID those) Most buyers are looking for VALUE for MONEY. So if you can provide GREAT value for money they…
#0036 Actions Speak LOUDER than Words
The difference I see between SUCCESSFUL Entrepreneurs and Business Owners who barely make a living is ACTION. There are those who work IN their Business trying hard to keep UP and then there are those…
#0035 Don’t JUST Communicate to be Understood
Don’t JUST Communicate to be Understood, but Communicate so as NOT to be misunderstood. How many times has your communication with someone been MIS-INTERPRETED and the pursuing action been incorrect? I bet often. The problem…