#0038 How Do Your Customers RATE?
When we first START a Business we often take on ALL and any customers we can get our hands on in an attempt to cover COSTS as quickly as possible. What then happens is that…
When we first START a Business we often take on ALL and any customers we can get our hands on in an attempt to cover COSTS as quickly as possible. What then happens is that…
Many buyers are just looking for the CHEAPEST Product or Service (My advise is to AVOID those) Most buyers are looking for VALUE for MONEY. So if you can provide GREAT value for money they…
The difference I see between SUCCESSFUL Entrepreneurs and Business Owners who barely make a living is ACTION. There are those who work IN their Business trying hard to keep UP and then there are those…
Don’t JUST Communicate to be Understood, but Communicate so as NOT to be misunderstood. How many times has your communication with someone been MIS-INTERPRETED and the pursuing action been incorrect? I bet often. The problem…
Not sure statistically if this is correct but it seems to me that MOST Small Businesses get the majority of their NEW clients through a recommendation that comes from their EXISTING client base or contacts….
If you were to sell your Family home, one of the first things the agent will tell you to do is to TIDY up the front garden, plant some blooming flowers and generally make the…
Go back just 5 years ago and try and remember what WAS available to you to get your MESSAGE out there; Yellow Pages, Newspapers, Website, Magazines most of which would cost you a small FORTUNE…
Has this happened to you? This morning I was sitting at a coffee shop having a meeting with a colleague, the waitress was QUICK to take our order but didn’t notice that we HADN’T received…
Most people today are RUNNING their business all day every day. “If I’m not here NOTHING gets done” I hear all the time from business Owners. But WHAT IF you were (your God forbid) struck…
Are you DROWNING in Information? Is there SO MUCH information crossing your path that it all starts to BLUR? Do you feel OVERWHELMED with everything going on? Twitter, Facebook, Myspace, Email, Blogs, Youtube, Buzz, Viddler,…
Running a business is often FRUSTRATING, challenging, painful, EMOTIONAL, tiring etc etc. But when you are ready to give up and pack your bags… I think it was Confucius that said: “When you are ready…
People often ask me “How do you do it Jewels? You always seem to get things done” and my response is always the same and often frustratingly SIMPLE. Take Small Steps EVERY DAY By achieving…
In a PERFECT World, my Small Business would……… (fill in the blanks for me in the comments. Have some fun with it)
A long time ago a friend of mine was regularly entering bicycle races and at first he kept LOSING. So he’d go back to the bike store and ask to UPGRADE parts to make the…
When was the last time you sat down, took some deep breaths and thought strategically about your business? The incredible truth is that most business owners do not take any time out to work on…
Ask and you may just receive. Most people are afraid to ask just in case the answer is no. The problem is, if you don’t ask the answer is ALWAYS no. If you’re in Business…
YEP, it’s true… In years gone by, if you wanted to use the BEST TECHNOLOGY you had to work for a Corporate. They were the only ones who could AFFORD the latest technology. They were…
Is your list of to-do’s getting longer and OUT OF CONTROL? As a society we have so many MORE CHOICES today than ever in our history. As as time goes on we will have more…
It’s an unfortunate reality but most businesses LOSE customers, not because they were no good at what they did, but they did not manage to turn their customers into RAVING FANS. A Raving Fan is…
YES, I mean NO, well it can be, let me explain. You see, Social Media is a bit like chocolate, it can be ADDICTIVE and if abused it can certainly have a negative impact. But…