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Category: Customers

August 11, 2023

#0402 Conserving Energy

Subconsciously I will ignore you, sometimes on purpose. The human brain on a normal day will consume 20% of your total energy just keeping you alive. Any extra to that can feel exhausting so by…

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August 9, 2023

#0401 Increasing Influence

We tend to underrate our capability and overate our influence. Just because you ask someone to do something does not mean they will do it. Your family – likely.Your friends – probably.Your peers – maybe….

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July 31, 2023

#0397 Last Impression

Apple do such a good job with their packaging that you see empty boxes for sale on eBay. They are the reason unboxing videos became a thing. The attention to detail at every level is…

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July 21, 2023

#0393 Before the Ask

The amount of energy to get there is enormous. You have spent weeks, maybe months nurturing the relationship super generous along the way. Finally the opportunity arises, the timing is right so you hit them…

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July 17, 2023

#0391 Average

How much better can it possibly get? Much better is likely the response however when we get to good enough, we turn on autopilot. When a recipe works, we continue to do it that way…

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July 12, 2023

#0389 Inception

Eliciting a decision in your favour for a complex offering is similar to orchestrating in the movie Inception with Leonardo DiCaprio. At the start of a professional relationship there is little visible on the surface…

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July 3, 2023

#0385 Auto Pilot

I cannot tell you how many times I have missed the last step heading down into our basement. Sure it is often dark, but I know it is there!! A huge number of motor vehicle…

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June 28, 2023

#0383 Tay Tay Marketing

As I sit here like many parents of teenage daughters patiently and nervously waiting to buy Tay Tay tickets I can not help but think how brilliantly musicians use scarcity to sell out stadiums. Would…

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June 16, 2023

#0378 Perspective

“That’s what you remembered!” In a room full of workshop participants, the morning of day two I asked what each person had took away from the day before. No real surprise but everyones take was…

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June 13, 2023

#0377 Salesdog Eddie

Our dog Eddie does not understand personal space. Right there, all day, every.single.day. He is not perfect, far from it but the joy he brings far outweighs the holes he digs in the lawn. The…

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June 5, 2023

#0374 Join the Dots

Thanks to a long line of bald men in my family, I have been shaving what is left on my noggin. During the winter months I lose a lot of heat so I wear a…

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May 22, 2023

#0368 Calling Out Revenue Owners

Never have I ever met anyone responsible for revenue that says they are happy with the amount, quality and frequency of leads coming into their business. Not One. It is one of the great frustrations…

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May 4, 2023

#0361 Effort & Sacrifice

If I were to guarantee you 10 Million dollars in cash today no strings attached would you take it? Probably yes right. If I were to guarantee you 10 Mill today but in exchange you…

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May 1, 2023

#0360 The Formula

Hands up if you have ever grabbed a kebab from the nearest food truck after a big night at the pub? There is a reason there is often one parked right next to these establishments….

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April 26, 2023

#0358 Control the Narrative

If you ask 3 of your closest friends to describe you, the responses will be deep, varied and most likely heart warming. Ask 50 random people on the street and those responses will vary considerably,…

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April 24, 2023

#0357 Charge More

I think you are too expensive. Then shame on me for not articulating the value better. Assuming you are pitching to someone who has the problem you solve and it is high enough on their…

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April 21, 2023

#0356 Not Random Acts

The only real marketing metric we should be concerned about is its ability to drive sales. That requires a certain level of proficiency to follow through all the way to a closed deal. Everything else…

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March 29, 2023

#0348 Accessibility

I do not seek public toilets unless I am busting for a pee. It is hard to find Christmas wrapping paper at Easter but it is everywhere in December when I need it. I do…

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March 15, 2023

#344 Be Generous

Give it all away. People ask me what they should write about or share on social. In a business context my response is to share your knowledge and experience freely, without reservation or fear. There…

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March 13, 2023

#0343 Start & Finish

“Process saves us from the poverty of our intentions” Elizabeth King, Sculptor. No matter what it is you are providing, there is always a start point and a delivery point often with many steps in…

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