#0209 Employee Experience
I had my regular car service recently and even though I feel somewhat gouged by the cost of maintaining my car it all seems OK by the simplicity of the experience I receive. I am…
I had my regular car service recently and even though I feel somewhat gouged by the cost of maintaining my car it all seems OK by the simplicity of the experience I receive. I am…
This week my wife and I celebrated our 22nd wedding anniversary. My wife gifted us seats for Hamilton the Musical which we attended last night and oh what a fabulous musical it is. A contemporary…
“I only care about leads” These were the words spoken to me in frustration when I met with a Sales Director yesterday. It is not the first time I have heard this, it is unlikely…
I sold my treadmill because treadmills suck. You go as hard as you can and yet after all that effort you end up just where you started. The view does not change and you start…
My eldest Daughter made a yummy batch of cinnamon topped cookies on the weekend. They were just the right balance of chewy and moist. We often get treated with delights like this in our household…
You know when you have captured a great shot in a photo because you are pulled into the moment when you look at it. Better still when others can feel and experience it too. Capturing…
Will Smith tells a story about his Father making him and his brother help build a brick wall at his place of work when he was young. They complained about the seemingly immense task ahead…
Many years ago now I sat patiently with my Mother and asked if she could teach me her (now published) lasagna recipe. It is her signature dish and now with children of my own, I…
A Players – Attract the clients you deserve, at the volume you need, to grow the business you love. It is what I have been helping business achieve for the last decade because I have…
This is blog #200 and here is some of what I have learnt. Writing regularly is like exercise. Bloody hard at first but with persistence and effort you will see improvement. Stop start though and…
Like it if you like it… People are scrolling faster than ever and you know you are guilty of this too. Reading something that is interesting and then moving on is not doing you any…
Generic, vague, broad, nondescript. None of these words are how you would like me to describe your communication style if I was to do an audit of you. I know, I know… you service suits…
“And by the way, you know, when you’re telling these little stories? Here’s a good idea – have a POINT. It makes it SO much more interesting for the listener!” This is one of my…
Everyone loves a reward especially if it comes after a considerate amount of effort. I am not talking about a participation ribbon here, I am talking about a full blown trophy. One that you are…
I bet you are guilty of more than one of these. In fact I am willing to wager that you are culpable of many. Any of which alone could derail your efforts and combining just…
Too busy, then not busy, busy then not. It is the proverbial rollercoaster of business and the cause of so much angst. There are often a number of factors driving this consequence but the one…
I am confused. I went to your website and for the life of me I just couldn’t grasp what you do, so I left. If you are tracking your analytics you know this to be…
Google has made trillions of dollars on people looking for solutions to their known problems. Got a problem, search for solution, click to find out more. Humans however will buy based on how it will…
Sir Richard Branson for years has cut the tie (literally with scissors) off anyone who shows up for a meeting with one on. Why, because it doesn’t represent the type of ideal he has built…
Producing and executing good Marketing is a bit like working with an Architect when you are building a new home. A set of architectural drawings is multi-layered and designed to meet the needs of multiple…