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Tag: Process Improvement

February 28, 2022

#0219 Breaking Bread Together

We have a non-negotiable tradition in our household, we eat dinner at the table together every night. It has been so since the kids were born and never has it been more valuable than now…

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February 25, 2022

#0218 ABC

Always be curious. Be open to listening, open to a new perspective, different. Open to learning from not just those who have been there, but those who may be new to a space but with…

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February 23, 2022

#0217 Blockers

Like most humans, you probably struggle with getting on with doing the things you know are important, but for many reasons you just do not seem to be able to get started. If asked, you…

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December 3, 2021

#0210 Give it a Go

I am an experimental gardener. By that I mean I continually try things with the experience and expectation that many things will not work. Transplant out of season, mix of plants that do not traditionally…

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December 1, 2021

#0209 Employee Experience

I had my regular car service recently and even though I feel somewhat gouged by the cost of maintaining my car it all seems OK by the simplicity of the experience I receive. I am…

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November 19, 2021

#0204 Draw Them In

You know when you have captured a great shot in a photo because you are pulled into the moment when you look at it. Better still when others can feel and experience it too. Capturing…

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November 17, 2021

#0203 The Next Brick

Will Smith tells a story about his Father making him and his brother help build a brick wall at his place of work when he was young. They complained about the seemingly immense task ahead…

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November 15, 2021

#0202 A Little Bit of This

Many years ago now I sat patiently with my Mother and asked if she could teach me her (now published) lasagna recipe. It is her signature dish and now with children of my own, I…

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November 12, 2021

#0201 It is not Hard but it does take Effort

A Players – Attract the clients you deserve, at the volume you need, to grow the business you love. It is what I have been helping business achieve for the last decade because I have…

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November 10, 2021

#0200 Joy is in the Journey

This is blog #200 and here is some of what I have learnt. Writing regularly is like exercise. Bloody hard at first but with persistence and effort you will see improvement. Stop start though and…

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November 8, 2021

#0199 If You Want More

Like it if you like it… People are scrolling faster than ever and you know you are guilty of this too. Reading something that is interesting and then moving on is not doing you any…

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November 5, 2021

#0198 Pleasing No-One

Generic, vague, broad, nondescript. None of these words are how you would like me to describe your communication style if I was to do an audit of you. I know, I know… you service suits…

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November 3, 2021

#0197 Have a Point

“And by the way, you know, when you’re telling these little stories? Here’s a good idea – have a POINT. It makes it SO much more interesting for the listener!” This is one of my…

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November 1, 2021

#0196 Eye on the Prize

Everyone loves a reward especially if it comes after a considerate amount of effort. I am not talking about a participation ribbon here, I am talking about a full blown trophy. One that you are…

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October 27, 2021

#0194 11 Deadly Sins in Marketing

I bet you are guilty of more than one of these. In fact I am willing to wager that you are culpable of many. Any of which alone could derail your efforts and combining just…

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October 25, 2021

#0193 Pace, Practice, Fitness, Coach

How hard would you start running if you didn’t know how long the race was, you were unfit and it was your first in a while? What if I said this was your 6th attempt…

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October 20, 2021

#0191 Rollercoaster

Too busy, then not busy, busy then not. It is the proverbial rollercoaster of business and the cause of so much angst. There are often a number of factors driving this consequence but the one…

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October 15, 2021

#0189 Confuse You Lose

I am confused. I went to your website and for the life of me I just couldn’t grasp what you do, so I left. If you are tracking your analytics you know this to be…

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October 11, 2021

#0187 Relics of the Past

Sir Richard Branson for years has cut the tie (literally with scissors) off anyone who shows up for a meeting with one on. Why, because it doesn’t represent the type of ideal he has built…

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October 8, 2021

#0186 Marketing Architecture

Producing and executing good Marketing is a bit like working with an Architect when you are building a new home. A set of architectural drawings is multi-layered and designed to meet the needs of multiple…

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