#0092 DESPERATE for Sales
Soooo many Small Business Owners I speak to have the same issue. “We NEED to make MORE Sales” So naturally my question to them is “So WHAT are you currently doing about it?” Sadly the…
Tag: Process Improvement
#0091 Who or What is Your WEAKEST Link
UNEXPECTEDLY I just spent 10 Days in Hospital when my (long time) ailing lower back finally gave way on me. For those of you interested I had a Disc Herniation between S1 and L5 which…
#0090 Too MANY Distractions
Desk phone, Mobile Phone, Email, Facebook, Twitter, Staff, Customers, Suppliers and that’s just the BEGINNING of the List. In today’s technology filled world the EXPECTATION of “it must happen now” has shortened to instantaneous which…
#0089 Spend a Day in THEIR Shoes
It’s EASY to forget that your Customers experience with you and your Business can have such a long lasting affect on Repeat Business, Word of Mouth Referrals, Perception, the amount they will pay and what…
#0088 Information NO Longer Equates to Power
Google and the like have done a TREMENDOUS job of “Organising the Worlds Information” So good in fact that @thinkquarterly recently tweeted that “A child with a smart phone has instant access to more information…
#0087 Irresistible Offers
If you’re in Small Business CHANCES are these days you probably have some sort of Website. I’m also guessing that it’s NOT that sophisticated, most likely needs UPDATING and you have no real idea if…
#0086 Become a StoryTeller
Don’t TELL me about Bits and Bytes. I’m NOT interested in Bells and Whistles. Don’t BORE me with irrelevant details. I JUST want to know what you can do for ME We tend to get…
#0085 STOP Selling Start Educating
I HATE being sold to by someone who knows nothing of my NEEDS. Cold Callers, First Meetings with Providers, even walking into Stores where people immediately TRY and sell. DON’T Assume you know what we…
#0083 What IF you could START again
We become SO intrenched in our Business that it SEEMS impossible to cast off the old and start fresh. We spend years creating rabbit holes only to become LOST in our own warrens. We become…
#0082 Good Old Customer SERVICE
What happened to it? I remember the days when I’d walk into a store and they were actually HAPPY to see me, as if they had been WAITING all day for my arrival. I’m talking about…
#0081 Missing DEADLINES?
We’re ALL Busy. Some cope well with the Stress of everyday and others always seem to be STRAINED by it all. A particular PEEVE of mine is when People keep me waiting. I can cope…
#0079 Holy COW
For most Small Businesses it’s difficult to truly DIFFERENTIATE ourselves from the masses. Most Product and Services tend to BLEND into the crowd. Sure we give GREAT service, sure we go the extra mile but…
#0078 Give to Get TIME
Are you CONSTANTLY interrupted by your Employees? Is there seemingly a line-up at your desk with question are question? Does your email come in QUICKER than you can answer it not to mention phone calls…
#0076 Old School SALES
There is often heated DEBATE about what is the most effective Sales Style. Some prefer old school, some NEW age techniques. Some are lost somewhere in-between. The truth is no one style is SUPERIOR than others,…
#0075 How to IMPROVE your Cash Flow
I’d like to SHARE a strategy to help turn your cash flow issues around. Make MORE Sales… Let me be MORE Specific, make more CONSISTENT sales – The KEY word is consistent. Sorry for being…
#0074 Cash Flow TIGHT?
Cash is the lifeblood of every business no matter WHAT size and the abundance or LACK of, is what truly makes the difference between a SUCCESS and a failed business. Cash allows you to INVEST…
#0073 SIMPLIFYING Complexity
I caught up with a GOOD friend for his Birthday lunch a while ago and he was introducing every around the table with their name and their occupation. As he went around the table I…
#0072 Bright SHINY Objects
It is so easy to be DISTRACTED in this day and age. With so many things vying for our ATTENTION. Email, Phones, Employees, Customers, Facebook, Twitter, the Internet in general, must have gadgets and the…
#0071 Move your Arms FASTER
I once heard that Sprint Coaches tell their athletes to move their arms FASTER which in turn makes theirs legs go faster to keep up allowing them to run faster. BRILLIANT. Running a Business is…
#0070 Post New Year BLUES
Its only a few weeks into the New Year and I already sense that the initial ENTHUSIASM Tsunami I experienced from Entrepreneurs I met early in the year has already SUBSIDED to a mere stream. We…