#0100 Be IN the Moment
Life’s passing us all by at an alarming rate and one thing I hear from most business owners is that they wish they could have more BALANCE in their life. Most people dream of an…
Life’s passing us all by at an alarming rate and one thing I hear from most business owners is that they wish they could have more BALANCE in their life. Most people dream of an…
Life’s short, so why waste it doing stuff you HATE when you can do so much better doing what you LOVE. Think about it, are you more likely to put in a bigger EFFORT on…
One of my all time FAVOURITE lines in a Movie is from “Planes, Trains & Automobiles” (1987) when Steve Martin goes off on a rant at John Candy in their Hotel room. Steve EXPLODES into…
Over the years I have noticed two distinct MINDSETS in Small Business Owners. One of Abundance and one of Fear. Unfortunately MOST Entrepreneurs live in Fear Those in FEAR tend to: Be afraid of the…
Not unlike LOVE in the traditional sense, the PASSION can go out of your relationship with your Business. I just DON’T Love it anymore Passion, Love, Desire, LUST, Drive, Charisma, Lure….GONE Don’t worry, there are…
I caught up with a GOOD friend for his Birthday lunch a while ago and he was introducing every around the table with their name and their occupation. As he went around the table I…
Throughout my Business years I have ALWAYS been the type of person that is ‘Happy to Help‘. It is NOT unusual for me to offer my assistance, express my option or have a viewpoint that…
As a Small Business Owner I have been guilty of trying to SELL to anyone who crosses my path. I didn’t care who, what or where. I just wanted to CONVINCE them that they needed…
I speak to many Business owners and the vast MAJORITY of them work very hard with LITTLE gain. They have produced themselves a JOB that if they are lucky PAYS. Some work very hard and…
Small Business Owners work HARD. They tend to SACRIFICE many things for the dream. Often at the expense of TIME and INCOME. They INVEST and re-invest to keep building. Pumping every resource into their baby….
You know that FEELING you get when you see an old friend and they give you a HUG. When you catch a WARM Smile from your Grandma. WHEN your kids say “I Love you Daddy”…
If you can ANTICIPATE what your Customers next need/want is, AND you can provide this to them before they ask, then you have reached the HOLY GRAIL of Customer Service. It doesn’t have to be…
What do you do if your Business SCREWS UP and your Customer suffers? Do you POINT blame at your staff, do you blame the ECONOMY, do you look to DEFLECT blame on to anyone but you?…
When we were CHILDREN it was easy to look at a cardboard box and see anything but. It was an AEROPLANE, it was a racing car, it was a castle. As we get older all…
If you were to sell your Family home, one of the first things the agent will tell you to do is to TIDY up the front garden, plant some blooming flowers and generally make the…
It’s an unfortunate reality but most businesses LOSE customers, not because they were no good at what they did, but they did not manage to turn their customers into RAVING FANS. A Raving Fan is…
Do you get emotional when things don’t quite work out for you? Do you get upset if a client leaves you? Do you take it personally when someone has a negative comment about your business?…
Have you ever had a great idea for a business but just didn’t know what the first steps should be and the idea goes no-where? Starting a business is a dream many people have but…
In Business (and in LIFE) I believe the only thing to be constant is change. I yearn for change. I can’t stand to stay still. I think the reason I have been successful in Business…